Privacy Policy

Welcome to Peptagenics Labs. We value your privacy and are committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

Information We Collect

We may collect the following information when you interact with our website or place an order:

• Full name
• Email address
• Phone number
• Delivery address
• Billing information
• Order history
• Website usage and analytics data

How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates
• Improve our website and services
• Prevent fraud or unauthorized activity
• Comply with legal obligations

Payment Information

Payments are processed through secure third-party payment providers or EFT banking methods. We do not store sensitive banking or card details on our servers.

Shipping & Delivery

Customer information may be shared with trusted courier partners solely for delivery purposes.

Marketing Communications

By using our website or placing an order, you may receive occasional updates, promotions, or product information from us. You may opt out of marketing communications at any time.

Data Protection

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

Third-Party Services

Our website may use third-party services such as analytics tools, payment gateways, or embedded content. These services may collect information in accordance with their own privacy policies.

Cookies

Our website may use cookies to improve functionality, enhance user experience, and analyze website traffic.

Research Disclaimer

Products and information presented on this website are intended strictly for laboratory, educational, and research-related purposes only. Nothing on this website constitutes medical advice, diagnosis, or treatment.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective once published on the website.

Contact Us

For any privacy-related questions or concerns, please contact us through the contact information provided on our website.